Cookie Usage Policy

Understanding how serivolenthaq uses tracking technologies on serivolenthaq.com

What Are Cookies and Tracking Technologies

Cookies are small text files stored on your device when you visit serivolenthaq.com. These files help us remember your preferences, analyze how you interact with our financial planning resources, and improve your overall experience. We also use similar technologies like web beacons, pixel tags, and local storage to collect information about your browsing patterns.

Think of cookies as digital bookmarks that help websites remember who you are and what you're interested in. When you return to our site, these technologies allow us to provide a more personalized experience tailored to your financial learning journey.

Essential Cookies

These cookies are necessary for basic website functionality and cannot be disabled. They enable core features like secure login, form submissions, and navigation between our financial education modules.

Functional Cookies

These remember your preferences such as language settings, course progress, and customized dashboard layouts. They make your learning experience more convenient and personalized.

Analytics Cookies

We use these to understand how visitors interact with our content, which financial topics are most popular, and where users might be experiencing difficulties in their learning journey.

Marketing Cookies

These help us deliver relevant content recommendations and educational materials based on your interests and browsing behavior across our platform and partner sites.

Information We Collect Through Tracking

Our tracking technologies collect various types of information to enhance your learning experience and improve our financial education platform. Here's what we typically gather:

Page views and time spent on different financial education topics
Course completion rates and quiz performance data
Device information including browser type, operating system, and screen resolution
Geographic location data to provide region-relevant financial information
Referral sources and search terms used to find our platform
User preferences for content types and learning formats
Interaction patterns with our financial calculators and tools
Download history for educational materials and resources

This information helps us understand which financial topics resonate most with our Australian users and allows us to continuously improve our educational content. We never collect sensitive financial account information or personal identification numbers through our tracking technologies.

Data Retention and Storage

Different types of tracking data are retained for varying periods based on their purpose and legal requirements. Our retention schedule ensures we maintain necessary information while respecting your privacy.

30d

Session and Analytics Data

Basic session information and page analytics are retained for 30 days to analyze short-term usage patterns and optimize immediate user experience improvements.

1yr

Preference and Functional Data

User preferences, course progress, and functional cookies are stored for up to one year to maintain personalized experiences across your learning journey.

2yr

Aggregated Usage Statistics

Anonymous, aggregated data about platform usage and content effectiveness is retained for up to two years for long-term strategic planning and content development.

Managing Cookies Through Your Browser

You have control over how cookies are handled on your device. Each browser provides different methods for managing cookie settings. Here are step-by-step instructions for popular browsers:

Google Chrome

Click the three-dot menu in the top right corner
Select "Settings" from the dropdown menu
Navigate to "Privacy and Security" in the left sidebar
Click on "Cookies and other site data"
Choose your preferred cookie settings or block all cookies

Mozilla Firefox

Click the hamburger menu button in the top right
Select "Settings" or "Preferences"
Go to the "Privacy & Security" panel
Find the "Cookies and Site Data" section
Customize your cookie preferences or clear existing data

Safari

Click "Safari" in the top menu bar
Select "Preferences" from the dropdown
Click on the "Privacy" tab
Adjust the "Cookies and website data" settings
Choose to block or manage cookies as desired

Microsoft Edge

Click the three-dot menu in the top right
Select "Settings" from the menu
Navigate to "Cookies and site permissions"
Click on "Cookies and site data"
Configure your cookie handling preferences

Keep in mind that blocking all cookies may limit some functionality on serivolenthaq.com, particularly features related to saving your progress and personalizing your learning experience. Essential cookies will always remain active to ensure basic site operation.

Questions About Our Cookie Policy?

Contact serivolenthaq for cookie policy inquiries:

103 Crown St, Wollongong NSW 2500, Australia

Phone: +61407225753 | Email: info@serivolenthaq.com

Last updated: March 2025